New laptops and desktop computers come equipped with the MS Office 365 suite, Adobe Acrobat, Zoom, Teams, and the OneDrive app. The user profile from your old computer has also been loaded, which has preserved some desktop settings and to make sure that no important files or folders were missed.


Some things to check out on Day One using your new computer.

  • Set up your applications:
    1. Log in and inspect your desktop layout. Make sure you are not missing any apps. The layout should be similar to your previous computer, except for the desktop background.

    2. Apps that launch at sign-in are Lynx, Teams and Creative Cloud. To access these, please sign in with your full email address and password. If asked, choose Work or School Account. For Lynx, enter your name, phone number, and location.

    3. Open OneDrive (the gray cloud icon in the system tray near the date and time) and log in. Check File Explorer or the the Finder window to make sure "OneDrive – Kutztown University" shows up. All of your files should appear there. Browse your local hard drive folders to make sure all other files are there as they should be, and immediately notify the Help Center if you think that you may be missing data.

    4. Open Outlook to load your profile. Outlook is not the same as Mail (the blue envelope in the taskbar). Check for any local personal or archived folders. If you think that they may be missing, or need help finding them, contact the Help Center.
      • If prompted, your Kutztown email address is an Exchange/Office 365 account. 

    5. Open some Office apps to make sure they run properly and take note that your appears as the account holder in the app, showing you are signed into Office 365.

    6. Open Zoom and log in to prepare this app for Zoom meetings.

    7. Check your Default Apps. 
      • Windows: Click Start, then type Default Apps. Click Default Apps to open. Set your default Email app to Outlook, and set your favorite browser.
      • Click the link Choose Default Apps by File Type to set .PDF files to open with Adobe Acrobat.
      • Mac: Control-click any file, select Open With, and choose an app to open the file.

  • Add Additional software:  Did you have any additional or specialized software that needs to be installed? If so, email the Help Center with the software titles you need. Please include where to obtain the software whether it’s a download or on a CD.

  • Set your default printer
    • Windows: Click Start, Settings, Devices, Printers&Scanners. Click the printer, Manage, Set as default.
    • Mac: Open Open-Apple, System Preferences, Printers&Scanners, select Default Printer from list.

  • Department/local printers installed? Verify you have printers installed. 
    • For Department printers:
      In the system tray, click the printer icon. Choose Refresh my printers now, then View my printers. If your department printers are not listed, click Add printers. Find your department printers by room number. Copiers will be at the bottom of the list. Click Install.
    • Local printers will be installed during the IT setup of your workstation.

  • Mapped Drives: Some software uses alternate locations for storing files, or to run properly. If you had alternate drives like an R:, M:, or O: drive mapped on your Windows computer, please inform the Help Center to have that re-mapped for you on your new computer. We will need to know the software and any other info about the mapped drive.


Any additional Questions? Please contact the IT Help Center: 610-683-1511 or 31511 or email: