Student Accounts

All students receive a unique KU User ID shortly after applying to the university. Upon acceptance, the User ID is mailed to the student's home address.

Once you know your User ID, activate your account by visiting the Microsoft Online Password Reset portal. This process verifies your identity and lets you set up a password.

The KU User ID and password combination is used to access most KU systems, including campus computers, MyKU, D2L, Campus Wi-Fi, OneDrive, Outlook (email), Office 365, and student payroll.

Frequently Asked Questions (FAQs)

Do I have to use my KU email address?

All official University communications are sent to your KU email address, including important campus announcements and information, as well as communication from your professors. We recommend checking your KU email daily. 

Will I be sent a temporary password?

New students do not receive temporary passwords to set up their account. Follow the steps listed above to set your password for the first time. 

The password reset tool says my password doesn't meet the requirements!

Please review the password reset instructions and requirements for a secure password. 

The password reset tool is telling me I'm not registered for password reset. What do I do?

This means that there are no authentication methods associated with your account. If you've just received your acceptance email, wait 2-3 business days to see if your personal phone number and email are added automatically. If not, contact the IT Help Center at 610-683-1511 for assistance.