IT Solutions Center

Account Management 8

• Account Status when leaving KU (Students)
• Adding a Personal Email to MyKU
• Managing your KU Account - Password Reset
• Obtaining a KU User ID and Password
• Receiving an "Invalid Username" or "Invalid Password" Message

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Computer Labs 5

• Computer Labs: Computer Classrooms
• Computer Labs: Curriculum Restricted
• Computer Labs: Open Access Labs
• Computer Labs: ResNet and Library Loaners
• Computer Labs: Special Access

Cybersecurity 2

• Admin By Request
• KU Comprehensive Information Security Program

Email 8

• Adding an Email Account to a Mobile Device
• Adding an Email Account to Outlook Desktop Application
• Class Email Distribution Lists (Faculty/Staff)
• Creating a Contact List in Outloook
• Email Automatic Replies

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Office 365 5

• Create a Survey in Customer Voice
• Microsoft Office 365
• OneDrive: Creating and Saving Files
• OneDrive: Sharing and Managing Permissions
• OneDrive: Accessing/Migrating files and folders for Replenishment

Personal Devices 4

• Anti-Virus Software for Personal Devices
• Hardware and Software Discounts
• Purchasing a Computer
• Software for Home Use

Printing 5

• Email to Print (Students)
• Mobility Print
• Print Quotas (Students)
• Print Release Stations & QR Codes (Students)
• Using PaperCut to Install a Network Printer (Faculty/Staff)

Software 1

• Adobe Creative Cloud (Faculty/Staff)

VPN / Remote Desktop 4

• Accessing Shared Drives Off Campus (Faculty/Staff)
• Connecting to Server Drives (Faculty/Staff)
• Two-Step Authentication [2SA] for VPN (Faculty/Staff)
• VPN & Remote Desktop Setup (Faculty/Staff)

WiFi 7

• Accessing Guest Wi-Fi
• BearNet Secure for Android
• BearNet Secure for iOS (iPhone & iPad)
• BearNet Secure for Mac OS X
• BearNet Secure for Windows 10

View all 7

Faculty Sites 1

• Accessing Faculty Sites via FTP

Fax 1

• Sending Faxes with Concord Email-to-Fax (eFax)