Overview

Admin By Request is a service that allows the ability to elevate privileges for a limited period of time on assigned Kutztown University devices. This can allow changes to be made to Windows, such as installing or updating software.

Elevating through Admin By Request

  1. In the Start Menu, locate Administrator Access by searching for it or scrolling through the alphabetical list of apps.
  2. When this window appears, your email and office phone number should already be filled in. If not, enter this information. You will also be prompted for a reason for activating administrator access.

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  3. Click OK. A new window will open with the University’s Single Sign On. Click on your account and log in.

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  4. A Code of Conduct pop-up will appear, along with some instructions and warnings for using your computer as an administrator. Click OK.


  5. A pop-up will appear in the corner of your screen with a timer indicating the time before your administrative access expires. To relinquish your elevated permissions early, click Finish.


           

Elevating on Demand

  1. The Administrator Access prompt will appear when performing an action that requires administrative privileges, such as when installing software.
    1. Note that Administrator access will not appear when clicking on an executable from a web browser, like a downloaded installer. Instead, you will have to find the executable in your file browser and double-click it (if it has the administrative access badge) or right-click and select Run as Administrator.
  2. When prompted, enter your contact information and a reason for activating Administrator access.
  3. Click OK. A new window will open with the University’s Single Sign On. Click on your account and log in.
  4. A Code of Conduct pop-up will appear. Once you click OK, you will be able to proceed with administrative access for the current app or process only.

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Responsibilities when Elevating with Admin By Request

  • Acknowledge that using Admin By Request creates additional risk and will use these privileges with caution
  • Never browse the internet or check email while using elevated privileges
  • Never make unauthorized changes to the Operating System or any security functions
  • Remain in compliance with the Kutztown University Acceptable Use Policy
  • Keep installed software up-to-date
  • Understand that privileges may be revoked if the PC is compromised and investigation leads to any additional software being the cause
  • Downgrade elevated privileges if the task is complete prior to the default expiration
  • Participate in additional security training defined by the Office of Information Technology